In order to avoid the disappointment to the customers about Volaris Airlines Missed Flight due to the uncertainties on the departure date. Hence, the airline has made it possible for the genuine customers to raise a refund request for the missed flight. Although, they need to do the same under the terms and conditions.
What are the Terms and Conditions of Volaris Airlines for the Missed Flight?
To prevent any consequence of the missed flight and impact to the booking value, one should be careful about meeting the policies mentioned below in bullets.
- One should inform the Volaris Airlines Personnel about their unavoidable situation at least two hours before the departure.
- Volaris Airlines approve the refund request for missed flights when it’s done within two hours after missed flights.
- As the missed flight policy of Volaris Airlines
- There is no change in the refund policy even though someone misses the Volaris Flight due to any reason. So, make sure your ticket is liable for refund.
- According to the Volaris Airlines Missed Flight Policy, one can even ask for alternate flight.
- Volaris provides next day alternate booking on missing the flight, if someone’s flight is the last trip of the day.
- However, non-refundable customers won’t claim a refund as per the Volaris Airlines Policy for the missed flight but they can retain the value of booking as travel Voucher.
For more details about the missed flight, contact the experts at Volaris Airlines Customer Service Executive.
How to Claim Refund for Volaris Airlines Missed Flight?
To seek refund for the Volaris Missed Flight, one accesses an online or offline portal. Although, you should ensure to do the same as the steps mentioned below.
Online
- First and foremost, you should head out to the official web portal of Volaris Airlines via a browser.
- After that, using the search icon you can find the refund request form.
- With this, complete the form by entering correct details such as full name, city, address, contact information like email ID, and phone number.
- After that, you are supposed to provide ticket details such as the trip type and document number.
- Afterward, you should mention the flight information like booking reference of the canceled ticket, flight date & origin.
- Then, you need to mention the reason for claiming refunds within a thousand characters.
- Lastly, you are supposed to tap on the terms & conditions section & then click on the submit tab & continue. With this, you will get a confirmation notification to your registered contact details, such as a phone number or email with the full summary.
One can follow the same process while raising the refund request for the missed flight via Volaris Airlines Mobile Application.
Offline
- Find the Volaris Airlines Customer Service Number i.e. Volaris servicio al cliente 24 horas Via Official Site.
- Once visiting the official site, move the page downward and click “Help Center.”\
- Get the new page opened to your screen.
- Scroll down the page and choose the Additional Assistance.
- Choose the country as per your mother land to get in touch with the experts who speak your tongue.
- Dial the number and listen to the IVR carefully.
- With this, press the key as required.
- Once you get in touch with the experts, ask them for a missed flight refund.
In case, you face a busy tone or glitch while dialing the contact number you can switch to the other alternatives such as SMS, Mobile Application chat, social chat and email.