Communications

CORS errors are essential for web security, protecting users and data integrity. Developers can prevent these issues by understanding their causes and using proper server-side configurations or proxy solutions. Emphasizing security and following best practices ensures a reliable web application environment In this dynamic online world where web browsers are ubiquitous, protecting user data and … Read more

Enhance partner collaboration with Csmart RevShare: Streamline revenue sharing for network operators. Perfect for Partner Management and settlements. Csmart RevShare is an innovative solution meticulously designed to elevate partner collaboration, streamline revenue sharing, and drive business growth. In the ever-evolving landscape of CSPs, establishing robust partnerships stands as a cornerstone of success. Committed to providing … Read more

Optimize telco CRM with Csmart: 360° customer view, seamless customer management, and AI-driven efficiency. Elevate customer experience with advanced CRM. Transform your experience with our advanced Csmart CRM platform, designed to effortlessly handle a vast customer base. It empowers CSPs (Communication service providers) with solutions to optimize customer experience and operational productivity. Through seamless interactions, … Read more

Situation A leading US prepaid MVNO, managing over 20 million subscribers across 10 different brands, aimed to consolidate all its brands under a single billing system. Solution Covalensedigital successfully implemented a unified billing solution for the client. Utilizing AWS Cloud and BRM, we migrated 8 million subscribers to the new system. This integration streamlined the … Read more

As operators are emerging from various segments such as banking, retail, media, lifestyle, M2M, the needs of an MVNO are also evolving. Overview This presents a wide range of challenges for MVNEs to provide MVNOs with the right set of tools that helps manage their products and adapt to latest market trends. An efficient and … Read more

Digital transformation has become a necessity for telecom operators as the industry’s landscape is constantly evolving with emerging new technologies. In 2023, digital transformation isn’t just about integrating emerging technologies to automate business processes. It is rethinking of how digital technologies can be leveraged to generate value and respond to changing market scenarios. A vital … Read more

Covalensedigital’s Csmart is designed to digitalize all kinds of telecom businesses like B2C, B2B, and B2B2X telco models including legacy systems. With smoother migration, it completes digital transformation with minimal disruption to your existing business processes. You can enter newer markets and leverage emerging technologies like 5G-IoT & private 5G because Csmart is 5G compliant, … Read more

Inbound call centers service handle incoming calls from customers and help solve their issues. They are crucial for businesses in places like the Bahamas, Guyana and Jamaica to offer good customer service and at the same time build a strong brand reputation. What is an Inbound Call Center? The inbound call center is a branch where the … Read more

Global eClinical solutions market is projected to witness a CAGR of 13.11% during the forecast period 2024–2031, growing from USD 10.01 billion in 2023 to USD 26.81 billion in 2031. The market is expected to grow in the forecast period due to several underlying factors. The term “eClinical solutions” describes the use of technology in … Read more

In today’s fast-paced business landscape, customer engagement and effective communication play a pivotal role in the success of any organization. Outbound contact center have emerged as a powerful tool for businesses to reach out to their target audience, generate leads, conduct market research, and enhance customer satisfaction. However, managing an in-house outbound call center can … Read more