Situation
A leading US prepaid MVNO, managing over 20 million subscribers across 10 different brands, aimed to consolidate all its brands under a single billing system.
Solution
Covalensedigital successfully implemented a unified billing solution for the client. Utilizing AWS Cloud and BRM, we migrated 8 million subscribers to the new system. This integration streamlined the billing process, enhancing simplicity and customer satisfaction.
Results
- USD 200K: Billing leak eliminated
- 99.6%: Success rate in benefit delivery
- 2x: Improved API performance
- 8.2%: Increased brand net gain
- 5 days from 4 weeks: GTM acceleration achieved
To know more visit: Covalensedigital OR Covalensedigital.com
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